Privacy Policy

Last updated: October 2026

COWLING STORES LTD is committed to protecting your privacy in full compliance with the UK Data Protection Act 2018 and the UK GDPR.

1. Information We Collect

We only collect the details needed to fulfil your garden orders:

• Name, billing address, and UK delivery address.
• Contact email and phone number (for courier tracking notifications).
• Order details and transaction references. (Payment card details are tokenised directly by our secure gateway provider; we never store your card numbers).

2. Purpose of Use

Your details are used strictly to process orders, deliver your goods safely, and provide after-sales assistance.

3. Data Protection & Sharing

We never sell your details. Information is shared only with direct operational partners:

• UK couriers (to deliver your outdoor items).
• Secure payment processors (Visa & Mastercard clearing).
• Web hosting infrastructure (see Legal Notice).

4. Your Rights

You may request access to, correction of, or deletion of your personal records at any time by emailing support@cowlingstores.com.