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Delivery & Shipping Policy

We believe reliable delivery is just as important as the quality of the products themselves. Every order dispatched from Cowling Stores is handled with care to ensure it arrives ready for your garden.

1. Free Nationwide Delivery

  • Delivery Cost: 100% Free Standard UK Delivery on all items.
  • Destination: Available to all UK residential and business addresses.

2. Order Cut-Off & Dispatch Times

  • Daily Order Cut-Off: 2:00 PM (GMT / London Time). Orders completed after this cut-off time will begin processing on the following business day.
  • Handling Time: 1–2 business days (Monday to Friday).
  • Transit Time: 3–5 business days (Monday to Friday).
  • Total Estimated Delivery Time: 4–7 business days.

3. Tracking Your Parcel

As soon as your outdoor goods leave our packing floor, we will send you a dispatch confirmation email containing full tracking details so you can follow your delivery right to your door.